Shipping, Returns, Accepted Payments..and Associated Questions!

How quickly do we ship?

Monday to Friday we will usually get your order in the post with in 24 hours. Once the carrier has it, we cannot control the timing!!

What if my order arrives broken?

We do our best to make sure this doesn't happen, but if it should please contact us straight away and we will organise a replacement free of charge. 

Shipping Rates

Standard Shipping, spend $100 and above and receive shipping on us!

Standard Shipping, $0 to $99 is $9

Do we offer express shipping?

Yes. Yes we do. $15

Do we offer order collection?

Yes we do by prior arrangement 

 A note on packaging.

In many ways we have become such a 'throw away society'. So where ever possible I reuse and repurpose. I love to online shop and for a long time now I have been keeping the boxes and packaging so it can be reused. I love to go op-shopping and find old treasures to give new life to and reuse. Every little bit helps! 

 Returns and Refunds.

For returns and refunds, please contact us within 14 days to arrange. 

Accepted Payment Methods

We accept PayPal, Credit Cards, Afterpay, Klarna, Laybuy and bank deposit 

 

Use our 'Contact' page or email graywitchsupplycompany@yahoo.com